Orders & Delivery
Customized and Made to Orders
If you are looking for different materials for the designs, please write to me at gul.conifo@gmail.com or contact me on WhatsApp at +92 323 8862281 I’d be happy to try to work this out for you but please be aware that it might take a little longer. Customized orders include alterations and made-to-order products which CANNOT be refunded or exchanged. However, if you received an incorrect order, you could send us pictorial evidence of the error in alterations, and we will try to fix the issue.
(Payment Mode will be in advance for pre-order products)
Every effort is taken to ensure that the product descriptions and photographs provided on this website are accurate and realistic. There may be slight variations in color or appearance due to factors such as screen resolution. If for any reason you are not satisfied with your purchase, please contact us and we shall endeavor to resolve your concern. After all, we greatly appreciate your loyalty!
Delivery Charges
Gul.Co offers FREE SHIPPING across Pakistan on all online orders through TCS!
Delivery Time
⦁ The estimated Delivery time across Pakistan is 2 to 3 weeks for the major cities. For remote areas delivery can take longer.
⦁ For urgent delivery(within 1 week) extra charges will be included as per product.
⦁ You are requested to be available on the provided contact number so our team can reach you.
⦁ Timely delivery is subject to the availability of the articles and order confirmation.
⦁ During the sale period, both order processing and delivery may take longer than usual.
Note: To avoid unsafe delivery, we strongly suggest getting your orders delivered to your own address. Gul.Co will not be liable for any loss or damage to the order in the case of delivery at the self-pickup point, such as any courier office.
International Delivery Charges
Charges for all International deliveries vary from country to country depending on city, state, country, and locality. To calculate shipment charges, you can select any product and checkout with your delivery address to calculate the estimated delivery charges (doesn’t include any taxes & duties). Please note that international orders may be subject to taxes & duties and will be the responsibility of the customer.
International Delivery Time
⦁ The estimated dispatch time for International orders is 7 to 10 working after the order has been dispatched.
⦁ The delivery time may vary depending on the destination.
⦁ Gul.Co will not be responsible for any refund if the consignee requests for order cancelation once the order "is in process".
⦁ Customers will be liable to bear the shipment and custom charges if they refuse or receive the delivery.
⦁ During Sale events, average delivery time can exceed than normal.
International Delivery Duties and Taxes
You are responsible for duties and taxes outside Pakistan. All items entering a foreign country are subject to customs inspection and assessment of the duties and taxes in accordance with that country’s national laws.
Track Your Order
⦁ Once your order is dispatched you will receive an SMS with your tracking number.
⦁ You can track your order on the respective courier website mentioned in your SMS.
⦁ If you don't get any tracking updates, please write to us at gul.coinfo@gmail.com
⦁ Gul.Co cannot be held liable for late delivery/collection by third-party postal/courier companies.
Want to Amend Your Order?
You can revise your order so that it's just the way you want it by calling our Customer Services team at +92 323 8862287 (9 am - 9 pm, PKT) or emailing us at gul.coinfo@gmail.com before the order is processed. If the order hasn’t already been processed, we'll be happy to assist you.